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AWS Lex

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4.1/ 5.0

Service for building conversational interfaces for voice and text, using the same technology as Alexa.

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Supported Languages

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Quick Overview

Pros

  • Deep integration with other AWS services (Lambda, Connect)
  • Robust for contact center use cases
  • Managed service

Cons

  • Less flexible than code-first frameworks
  • High learning curve for non-AWS developers

Stacks using AWS Lex(1)

AI Voice-Powered IVR System

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A flexible, natural language IVR that improves call resolution rates and customer experience.

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